Refund Policy
Understanding your refund options and how TixTango handles refund requests for ticket purchases.
Last updated: September 2025
Important Notice
Refunds on TixTango are guided by the event organizer's refund policy. TixTango provides the platform to manage payments but does not determine refund eligibility.
General Rules
Cancelled or Postponed Events
If an event is canceled or rescheduled, you may be entitled to a refund as determined by the organizer.
Organizer’s Policy
Each event may have its own refund terms. Please review the event’s policy before purchase.
Service Fees
TixTango service charges are generally non-refundable.
Refund Timeline
Approved refunds are processed within 7-14 business days.
Need a Refund?
Refund requests must be made by emailing us with your booking details.
refunds@tixtango.comDisclaimer
By purchasing tickets through TixTango, you agree to the refund terms set by the event organizer.
Our support team is here to help you with any refund-related inquiries.
Discover amazing events through our TikTok-style feed and grab tickets instantly. Your next adventure is just a swipe away.