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We're sorry to see you go! Here's how you can request deletion of your TixTango account and associated data.
Once your account is deleted, all your data including event history, preferences, and saved events will be permanently removed from our systems. Please make sure you want to proceed before submitting a deletion request.
Message us on WhatsApp at 0704 154 0533. Include your registered email address so we can verify your account.
Include your full name, registered email address, and phone number (if provided) to verify your identity.
We‘ll verify your identity and process your request within 30 days as required by data protection regulations.
Once verified, your account and all associated data will be permanently deleted from our systems.
Your account will be deactivated immediately upon request verification.
All personal data will be permanently deleted within 30 days, except where legally required to retain certain information.
Some data may be retained longer if required by law (e.g., transaction records for tax purposes).
Consider these alternatives that might address your concerns:
Our support team is here to help you with any questions or concerns you may have.
WhatsApp · 0704 154 0533